Returns & Exchanges

At Peace Coffee, we want you to love every sip; if your coffee or gear doesn't meet your expectations, we are committed to making it right. Due to the perishable nature of roasted coffee, we offer a satisfaction guarantee on all products within 30 days of purchase.

1

Contact Our Team

Reach out to our customer support via email with your order number and a brief explanation of the issue with your coffee or merchandise.

2

Verification Process

For quality control purposes, we may ask for a photo of the product or the batch number found on your coffee bag to help us improve our roasting process.

3

Return or Disposal

We generally do not require the return of perishable coffee beans, but for brewing equipment and apparel, we will provide a prepaid shipping label for your return.

4

Refund or Replacement

Once your request is processed, we will issue a full refund to your original payment method or ship out a fresh replacement bag of coffee immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing